Frequently Asked Questions
Everything you need to know about shopping for your French Bulldog.
What is the typical shipping time for orders?
Standard shipping usually takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
How do I determine the right size for my Frenchie?
French Bulldogs have unique proportions, particularly around the chest and neck. Please refer to our specific Size Guide found on each product page, which includes measurement tips to ensure a comfortable fit.
What is your return and exchange policy?
We offer a 30-day return policy for unused items in their original packaging. If an item doesn't fit your pup, you can exchange it for a different size or receive a full refund, excluding shipping costs.
Are the materials used safe for sensitive skin?
Yes, we prioritize hypoallergenic and soft materials like organic cotton and breathable mesh to prevent irritation, which is common in French Bulldogs and other short-haired breeds.
Can I track my order once it has shipped?
Absolutely. Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.